We’ve all had our experiences with call center agents who can’t answer questions or get us to the right person for the right answer. This makes it all the more important for technologies like voice-based data analytics and artificial intelligence (AI) to bring relief to call centers and those who …
Blog Posts
In a webinar earlier this year, Amazon provided information on Amazon Quantum Ledger Database (QLDB) and Amazon Managed Blockchain. From what was shown, it’s clear that the products are very early, still in preview, that they aren’t integrated, but that Amazon does seem to be moving forward based on a clear …
Earlier this year, 17 African countries presented their progress in reaching the Sustainable Development Goals, or SDGs, at the United Nations. There were some good news and progress. But it’s clear that radical interventions are still required if countries on the continent are to achieve these ambitious global development goals. …
Throughout the expansion of blockchain into enterprise usage, there has been a steady ‘arms’ race developing between vehicle manufacturers looking to integrate the technology for better efficiencies. Automobile production has long been at the forefront of technological advances, and thus, it makes sense that brands like Mercedes, BMW, Daimler, GM, …
Edge computing is the next digital frontier, but for many leaders, it remains a relatively new concept. According to Gartner, 75% of enterprise-generated data will be created and processed beyond centralized cloud data centers, via edge computing by the year 2025, a mere five years away. Despite edge computing taking …
Technological innovations – from unique digital identities for drought-hit farmers to use of data from drones and social media – can better predict increasingly complex disasters in the Asia-Pacific region and limit their impact on vulnerable people, the United Nations said in a report on Thursday. Rising global temperatures have …
There’s a lot of hype around blockchain in supply chain management; can it help enterprises escape their siloed insights and enable them to take a more integrated and holistic approach? A modern enterprise’s supply chain is far from a simple linear chain; rather, it’s a complex, demand-driven network. With all …
The ultimate smartphone gimbal – designed to steady video footage capture in real-time – returns for round three: say hello to the DJI Osmo Mobile 3. The follow-up to the second-gen model – which we rather loved, when reviewed in the middle of 2018 – brings an improved design in …
A new vulnerability surfaced in WhatsApp that can potentially allow hackers to manipulate messages. Any kind of message can be intercepted and the identity of the sender can be changed along with the text content of the messages. The vulnerability was discovered by Israeli cybersecurity firm Check Point Research and …
Computer security company Skybox Security released the mid-year update to its 2019 Vulnerability and Threat Trends Report, analyzing the vulnerabilities, exploits, and threats in play over the first half of 2019, and among the key findings of the report is the rapid growth of vulnerabilities in cloud containers. In a …