We’ve all had our experiences with call center agents who can’t answer questions or get us to the right person for the right answer. This makes it all the more important for technologies like voice-based data analytics and artificial intelligence (AI) to bring relief to call centers and those who …
Category: Analytics
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Technological innovations – from unique digital identities for drought-hit farmers to use of data from drones and social media – can better predict increasingly complex disasters in the Asia-Pacific region and limit their impact on vulnerable people, the United Nations said in a report on Thursday. Rising global temperatures have …
From a lone statistician toiling over narrowly defined problems for the marketing department, to a C-level executive overseeing a mission-critical area impacting every function of the company, the meaning of “data and analytics professional” has changed a lot in recent years. A. Charles Thomas’s career has reflected those developments. Thomas, …
Larsen & Toubro Infotech Ltd, the IT services arm of infrastructure major Larsen & Toubro Ltd, on Wednesday said it has signed a definitive agreement to acquire the artificial intelligence (AI), machine learning and advanced analytics company Lymbyc. This marks L&T’s fifth acquisition since its listing in 2016. In January, …
Worker safety should always be a top priority for businesses. In the past, safety programs have relied heavily on manual inspection, opinion, and attitudes on the shop floor. Traditional metrics (such as incident rate and lost-time incident rate) only track issues after the fact. As with other areas in the …
Google Analytics Reports is the primary measurement platform for millions of websites and digital marketing campaigns. Along with Google Search Console and other third-party measurement tools and platforms, Google Analytics Report provides insight into key metrics on your audience, organic search, paid search, social media, and website performance. While it …
“Only one in four jokes ever work, and I still can’t predict what people will laugh at,” said long-time American comedian Steven Wright. While prediction may not work in an industry like comedy, there are plenty of other industries where being able to predict outcomes and next steps are essential …
The era of “big data” has been marked by a cataclysmic break from statistics. With the loss of the denominator across much of modern data science and a growing departure from the idea that the quality of our data influences the accuracy and representativeness of our results, we seem to …
Can we quantify different features of music? Apparently yes; folks at Spotify have identified and measured songs’ features like danceability, accoustiness, valence, energy, pitchiness, and more. In this humble study I’ll use Spotify data to analyze the greatest Christmas songs of all time and find out how the musical features …
Facebook has a storied history of privacy concerns, especially as privacy relates to advertising. Today, Aleksandra Korolova, a University of Southern California computer science professor, has shared a post on Medium diving deeper into Facebook’s targeted ad technology. Specifically, Korolova focuses on how Facebook is able to deliver location-based ads …